Helping students navigate complex academic pathways through a more structured and connected information experience.
Modernized a complex education platform that helped students, faculty, and staff navigate services, programs, and academic resources through clearer workflows and more intuitive UX.
Role
Product Designer
Scope
Platform UX, Information Architecture, UI Design, Research
Impact
Transformed fragmented program data into a structured, comparable experience
Fragmented data and disconnected support made decision-making difficult
Users navigated fragmented sources with inconsistent formats, making comparison difficult. Key metrics were buried or presented differently, increasing friction in decision-making.
Key challenges
Overwhelming number of options with no clear starting point
Unclear user intent, making decisions harder to navigate
Inconsistent data, limiting meaningful comparison
Unclear outcomes, reducing confidence in decisions
Programs available
Metrics per program
Core experiences (discovery + discussion)
Structuring program data for comparison
I defined a consistent model for organizing and surfacing program data, standardizing how key metrics are presented across all views. This created a foundation where users could evaluate programs side by side without needing to reinterpret information.
Program discovery and comparison
Helping users explore, evaluate, and choose the right path through structured program data.
Post-class discussion and support
Enabling students and instructors to continue conversations, ask questions, and share knowledge beyond the classroom.
Prioritizing decision-making over browsing
Layouts were designed to surface the most critical information first, shifting the experience from passive browsing to active evaluation. Visual hierarchy and grouping reduced cognitive load and allowed users to quickly scan and compare options.
Supporting exploration and decision-making
Users could explore programs through structured search and filtering, then validate choices through shared discussion and instructor feedback.
Enabling post-class discussion and shared learning
Designed a forum-based experience where students could ask questions, validate decisions, and learn from others. Instructors could respond directly, creating a shared layer of knowledge accessible across users.
Defining a clear entry point into the platform
A lightweight brand and landing experience were designed to communicate the product’s value upfront and guide users into exploration. This establishes context before users engage with more complex data.
Outcome
The final design transforms fragmented data into a cohesive, comparable system that supports faster and more confident decision-making. It establishes scalable patterns that can extend across additional programs, categories, and future features.
Foundation & clarity
Standardized program data structure
Improved comparison across options
Reduced cognitive load through clear hierarchy
Increased scanability of key metrics
Built a scalable foundation for expansion